This policy explains how refunds are handled for membership, vendor, franchise, and mass marriage program payments.
All payments made on ShaadiMubarakIndia for membership plans, vendor listings, franchise fees, and mass marriage registrations are processed based on the service tier selected. Because access to digital services (profile views, contact unlocks, listings) is granted immediately upon payment, most fees are non-refundable once the service has been activated.
Vendor membership fees are refundable only if the profile is rejected during our verification process and never goes live. Once a vendor profile is published and listed, the fee is non-refundable.
Franchise fees (City, District, State/Regional) are refundable only if ShaadiMubarakIndia is unable to allocate the applied territory due to prior allotment, subject to deduction of administrative charges. Once a franchise agreement is signed and territory is allocated, the fee is non-refundable.
The ₹1,500 registration fee is non-refundable under all circumstances, as it covers administrative processing. Membership plan fees (Normal/Premium) are refundable up to 15 days before the scheduled event date, subject to a 20% processing deduction. No refund is issued within 15 days of the event.
Email your request to ashrafkhan013560@gmail.com with your registered mobile number, payment receipt/transaction ID, and reason for the refund request. Approved refunds are processed within 7–10 working days to the original payment method or the bank account below.
For refunds processed via direct bank transfer:
For any payment or refund disputes, contact us at +91 78773 01391 or ashrafkhan013560@gmail.com and our team will respond within 48 hours.
Note: This is a draft template. Refund timelines and conditions should be reviewed against applicable Indian consumer protection law before publishing live.
